00578nam a22001937a 4500 356 356 SLTCLib 180604b ce ||||| |||| 00| 0 eng d 0143032054 English 658.84 RAI Raina, Arjun 568 Speak Right for a Call Centre Job a complete training guide for international telephone interface New Delhi Penguin Books 2004 2004 [2], 296, p. Call Centre 2470 Call Center ddc MLN 3725 Ishara wickramage 0 0 ddc 0 0 LEC SLTC SLTC MSA 2018-06-05 1 658.84 RAI 000316 2018-06-08 00:00:00 2018-06-08 2018-06-05 MLN